NtpException: Request timed out - no answer in 60000 ms

Question

Ntp.SynchronizeSystemClock("pool.ntp.org");

NtpException: Request timed out - no answer in 60000 ms

Answer 1

// connects to the server. THe method retries it 3 times before giving up
Ntp ntp = ConnectToNtpRetryOnTimeoutFailure("pool.ntp.org");

// receives actual time from the server
// this method can also timeout in case the server does not respond within the ntp.Timeout range (in miliseconds)
// you might want to retry the SynchronizeSystem clock operation in the same fashion if it causes problems:
ntp.SynchronizeSystemClock();


private Ntp ConnectToNtpRetryOnTimeoutFailure(string server)
{
    int cnt_max = 3;
    Ntp ntp = null;

    for (int i = 0; i < cnt_max; i++)
    {
        try
        {
            ntp = new Ntp(server);
            break;
        }
        catch (NtpException ex)
        {
            // NtpException: Request timed out -no answer in 60000 ms
            if (!ex.Message.StartsWith("Request timed out"))
                throw;

            if (i + 1 == cnt_max)
                throw new ApplicationException(string.Format("Unable to connect to NTP server (retried {0} times). Error {1}", cnt_max, ex.ToString()));

            continue;
        }
    }
    return ntp;
}

Comments

The first part of connecting to a server happens very fast, but the second part times out. Turns out the issue arises because the client machine we are testing on runs ESET Smart Security http://www.eset.co.uk/Home/Smart-Security and presumably blocks the incoming UDP transport required for NTP to work. Funnily, it is the ESET Antivirus featureset not the ESET firewall featureset that does the blocking somehow. This puts us in a difficult situation, because we cannot ask our clients to configure their firewalls or antivirus solutions, correcting UTC needs to work without local user intervention. So the only idea right now is to use the Time or the Daytime protocol, but the blocker there is we could not find any servers we could use these protocols with? Do you know any (reliable) Daytime or Time servers we could use?

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You could use Time or Daytime but keep in mind that they are actually not as precise as the NTP protocol (due to the fact that it runs over UDP actually). It also consumes more traffic than the NTP protocol.

Sorry we do not maintain list of publicly accessible Time/Daytime servers. I think it would be best to install your own Time or Daytime server (the server could internally sync the time via the precise NTP protocol). This way you would have the server under control and not rely on third party servers.