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by (170 points)

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by (15.2k points)

by (170 points)
No, it doesn`t work for me. Always I try I get the error: "Response reading timed out".
by (15.2k points)
Is it possible for you to create a  communication log (with LogLevel.Verbose) following this kb article:
https://www.rebex.net/kb/logging/

and send it to support@rebex.net for analysis? Thanks.
by (170 points)
Hi Pavel,

in the log file with LogLevel Verbose are sensitive contents.
Do they need all "Received Data" in the log to investigate it properly?
by (15.2k points)
Hi, we do not need any sensitive content. You can overwrite the passwords or delete the beginning of the file. Just make sure to leave welcome message or any other data that follows login procedure. The log should contain "DetectPrompt" log message, so this is most likely the start of the part we need. If you can leave one command (send and receive in the log) before this "DetectPrompt" message, it can help too.
by (170 points)
The only log with DetectPrompt is:
06-10 01:56:06 DEBUG VirtualTerminal(0)[389761774] Scripting: DetectPrompt()

After that it starts with:
2015-06-10 01:56:06 DEBUG VirtualTerminal(0)[389761774] Scripting: WaitFor(delay: 400)

then there is a lot of "Received Data" until it ends with:
2015-06-10 01:56:28 DEBUG VirtualTerminal(0)[389761774] Scripting: WaitFor(delay: 3224)
by (15.2k points)
Yes, that is the correct part. Is the timeout exception thrown after that "Scripting: WaitFor(delay: 3224) log" message? What data are received between the first "Scripting: WaitFor(delay: 400)" and the last "Scripting: WaitFor(delay: 3224)" log messages? Those Received Data messages should contain something that is actually the prompt.
There also should be messages like this:

Info: Sent data:
 0000 |0D                                             | .

 If those data do not contain any sensitive information, is is possible to send it to support@rebex.net?

Just for clarification, those "Scripting: WaitFor(delay: <number>)" messages come from the Scripting.DetectPrompt() call as it uses Scripting.WaitFor(delay) internally.
by (170 points)
Thank you for the time being, email is on its way...
by (15.2k points)
Yes, we have receive it just now, so I'll be going through it and get back to you by an email. Thank you for the log.
by (15.2k points)
The log we received does not contain anything that appears as a prompt.
...