Binary edition and unmodified source code edition
For binary edition and for unmodified source code edition you'll get same level of support. In includes priority email support with each question answered within one business day and priority forum support.
Modified source code edition
If you make any modification to the source code, it might become hard or even impossible for us to support it. We'll still try to do our best to help you but our options would be limited without an access to the actual code.