Download Issues for files more than 20MB

0 votes
asked Jun 14, 2011 by gauthee (120 points)
edited Jun 20, 2011

Hi Team,

We are currently using Rebex 1.1 version in an ASP.NET 3.5 application. We recently observed that the the download process from FTP is not working as expected when the files are of size more than 20 MB. We tried manipulating the timeouts too but the results are the same. We put time out values to 3000 even then the download stops after about donwloading 19 MB which is taking around 8-9 minutes. Kindly let us know the options we have as this is a production issue.

Thanks

Applies to: Rebex FTP/SSL
commented Jun 14, 2011 by Lukas Matyska (60,650 points)
edited Jun 14, 2011

Version 1.1 is really old. Can you please try it with the latest version?

If the issue persists, please send us the communication log to support@rebex.net (how to produce the log is described at this post).

commented Jun 14, 2011 by gauthee (120 points)
edited Jun 14, 2011

Hi Lukas,

Thanks for your reply. We assume there will be cost associated if we plan to move to higher version than 1.1. We do have a licensed version of Rebex Sftp component 2.0.4050, can we use this? Will there be any issues?

commented Jun 14, 2011 by Lukas Matyska (60,650 points)
edited Jun 14, 2011

No, you cannot use Sftp component to download files from FTP server. However, to try whether the latest version is without an issue, trial version is enough. You can download it for free here

commented Jun 20, 2011 by Martin Vobr (12,950 points)
edited Jun 20, 2011

Hello, the FTP and SFTP are completely different protocols. For details see http://www.rebex.net/kb/secure-ftp.aspx

1 Answer

0 votes
answered Jun 20, 2011 by Martin Vobr (12,950 points)

Your version of Rebex FTP is very old. Please try using the latest version and if the problem persists, let us know.

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