0 votes
by (120 points)
edited

Hello - I am getting the below error while uploading files to the local FTP server - we do use SFTP and port 990 to open FTP connection. When I do a basic command prompt login to FTP and try to upload the file it works but not through RebEx DLL we use to connect to FTP server.

Any help will be greatly appreciated as it is currently impacting heavily.

Rebex.Net.TlsException: The operation was not completed within the specified time limit. at Rebex.Net.TlsBase.ReceiveData(Int32 needed, Boolean everything) at Rebex.Net.TlsBase.ReceivePacketInner()

Applies to: Rebex SFTP
by (134k points)
edited

Please create a communication log produced using the Ftp object's LogWriter property, as described at http://www.rebex.net/kb/logging.aspx, and either add it to your forum post or mil it to support@rebex.net. We might be able to tell more once we have the log!

by (120 points)
edited

Hello - When I am creating an instance I am not getting any such property - is this something new in your software - and we may be using old refrences ?

by (134k points)
edited

The LogWriter property was added in Rebex FTP/SSL 3.0.3300.0 about two years ago: http://www.rebex.net/ftp-ssl.net/history.aspx#3300 You may be in fact using an older version - your company has been a customer of Rebex since 2007. Please log into our website (http://www.rebex.net/protected), download the current version and give it a try!

1 Answer

0 votes
by (134k points)
edited

It looks like you are using a release of Rebex FTP/SSL that is nearly 4 years old. Please try the latest build. If it doesn't solve the issue, it has a new LogWriter property that can be used to gather more information about the issue, making it possible to tell what is going on.

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