SFTP Connection Error

0 votes
asked May 3, 2011 by kmanchanda (120 points)
edited May 24, 2011

Hello - I am getting the below error while uploading files to the local FTP server - we do use SFTP and port 990 to open FTP connection. When I do a basic command prompt login to FTP and try to upload the file it works but not through RebEx DLL we use to connect to FTP server.

Any help will be greatly appreciated as it is currently impacting heavily.

Rebex.Net.TlsException: The operation was not completed within the specified time limit. at Rebex.Net.TlsBase.ReceiveData(Int32 needed, Boolean everything) at Rebex.Net.TlsBase.ReceivePacketInner()

Applies to: Rebex SFTP
commented May 3, 2011 by Lukas Pokorny (102,170 points)
edited May 3, 2011

Please create a communication log produced using the Ftp object's LogWriter property, as described at http://www.rebex.net/kb/logging.aspx, and either add it to your forum post or mil it to support@rebex.net. We might be able to tell more once we have the log!

commented May 3, 2011 by kmanchanda (120 points)
edited May 3, 2011

Hello - When I am creating an instance I am not getting any such property - is this something new in your software - and we may be using old refrences ?

commented May 3, 2011 by Lukas Pokorny (102,170 points)
edited May 3, 2011

The LogWriter property was added in Rebex FTP/SSL 3.0.3300.0 about two years ago: http://www.rebex.net/ftp-ssl.net/history.aspx#3300 You may be in fact using an older version - your company has been a customer of Rebex since 2007. Please log into our website (http://www.rebex.net/protected), download the current version and give it a try!

1 Answer

0 votes
answered May 24, 2011 by Lukas Pokorny (102,170 points)
edited May 24, 2011

It looks like you are using a release of Rebex FTP/SSL that is nearly 4 years old. Please try the latest build. If it doesn't solve the issue, it has a new LogWriter property that can be used to gather more information about the issue, making it possible to tell what is going on.

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