Unkown Exception when transferring to PureFtp

Question

Transfer to PureFTP begins but fails at random length of progress. File appears to 'not resume'.

Exception:

Rebex.Net.FtpException: Unknown command (500). at wWGvS.AayBuI.BboyfsZ() at wWGvS.AayBuI.Write(Byte[] buffer, Int32 offset, Int32 count) at wWGvS.bsWOwAZ.Write(Byte[] buffer, Int32 offset, Int32 count) at Rebex.Net.Ftp.bGLizE(String , String , Stream , Int64 , Int64 ) at Rebex.Net.Ftp.bGLizE(String , String , String , Int64 , Int64 , Int64 ) at Rebex.Net.Ftp.PutFile(String localPath, String remotePath) at eBUS.Share.MediaServices.Ftp.Application.Impl.FtpClientBase.DoBasicTransfer(String uri, String localFilePath) at eBUS.Share.MediaServices.Ftp.Application.Impl.FtpClientBase.DoTransfer(String uri, String localFilePath, Boolean tryResume) at eBUS.Share.MediaServices.Ftp.Application.Impl.RebexFtpClient.Upload(FtpDeliveryQueue item, FtpDeliveryFile file, FtpDeliveryProgressDelegate progressDelegate, String& errorDescription)

Comments

Hello, where you able to create the log? One more thing that I realized is that based on the stacktrace you seem to be running an old version of Rebex FTP. It would help us in resolving the issue if you posted the stacktrace from the new trial version (download at http://www.rebex.net/download/GetFileNotify.aspx?f=RebexFtpSsl-2014R2-Trial.exe) or at least let us know your old version number here.

Answer 1

Please create a log of communication as described at http://www.rebex.net/kb/logging/default.aspx and then either post it here, or send it to support@rebex.net. With the log we would be able to see what is going on between the client and the server.

By the way you seem to be using an old version of Rebex FTP, would it be possible to also share your license ID/ registered email address via email?