I want to buy this Rebex product for Imap how reliable it is and how supportive it is after I purchase it??

+2 votes
asked Feb 26, 2015 by rockyshah2015 (750 points)
retagged Feb 26, 2015 by Tomas Knopp
Applies to: Rebex Secure Mail

1 Answer

0 votes
answered Feb 26, 2015 by Tomas Knopp (58,580 points)
edited Jun 25, 2015 by Tomas Knopp

Hello,

Rebex Secure Mail is a product which has been continually developed by in-house Rebex.NET programmers since 2006.

Rebex products, including IMAP, are trusted by thousands of organizations/developers worldwide.

From the amount of support requests related to Rebex IMAP that we receive I think I can say that IMAP class is stable, mature and reliable.

The full version of the component comes automatically with a 1 year support contract which means that you get priority email support (email questions answered within 1 business day) as well as access to hotfixes, and all new versions released within the support contract validity.

So in case you run into some trouble with the Rebex IMAP (part of Rebex Secure Mail), then you write us email to support@rebex.net and we'll get back to you within one business day. We usually fix issues found by our clients within a very short time or at least provide a workaround quickly to solve the issue.

If you are interested in seeing references, then some of our Secure Mail customers (and they're names and companies are real so you can check with them personally :-) were kind enough to share their words of praise.

You could also check a general forum, like stackoverflow, there you will also see that people are using Rebex components and from what I have seen they especially appreciate the support and hotfix delivery times.

You could also check the questions related to IMAP and our support times and replies at
http://forum.rebex.net/tag/imap

One warning though - if you are considering alternatives to Rebex, make sure to beware Ultimate / Component Pro company. Their FTP, SFTP and Mail components are stolen from Rebex and only slightly repackaged and with a slightly modified API. They sell it for cheaper prices, but they are unable to provide hotfixes. Just check the reply times and what they reply to the last requests at their Mail product support forum.

If you decide for Rebex, here is a link to purchase Rebex Secure Mail component.

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