FTPS Explicit GetFile Never ends

0 votes
asked Jan 11, 2013 by christophe (180 points)
edited Jun 28, 2013

Hi,

Using FTP Explicit connection, I may have this rare bug :

GetFile method Never ends. No exception, and the method seems to be locked in a infinite loop.

I can provide you a dotTrace snapshot if you want or I can write you what are the involved method Names (obfuscated names).

Regards,

Applies to: Rebex FTP/SSL
commented Jan 11, 2013 by Lukas Pokorny (101,070 points)
edited Jan 11, 2013

Hi, how often does this occur? If possible, send us both the snapshot (we don't currently use dotTrace, but might give it a try) and the list of involved methods (a screenshot with a stack trace might be sufficient) and we will look into this. A communication log produced with Ftp object's LogWriter property (see http://www.rebex.net/kb/logging/ for details) might also be useful. Thanks!

commented Jan 11, 2013 by christophe (180 points)
edited Jan 11, 2013

OK, I'll do this. Where do I send that ? On this thread or to an email adress ?

This occurs about every 500 downloads.

commented Jan 11, 2013 by Jan Sotola (16,920 points)
edited Jan 11, 2013

Better to mail - support@rebex.net

commented Jan 14, 2013 by christophe (180 points)
edited Jan 14, 2013

Email is gone to support

1 Answer

0 votes
answered Jan 28, 2013 by Jan Sotola (16,920 points)

Hi, sorry for the delay!

We sent a link to a slightly modified build of Rebex FTP/SSL to your email. We added few extra log messages and changed the code a bit. Does it still hang? Does it still lock in the infinite loop? If it does, please send us a log produced with the LogWriter property at LogLevel.Debug (the same as before). Thanks!

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